li789's Privacy Policy

li789 operates a safe and reliable online gaming platform for users in Bangladesh. When you use the li789 website or related services, you share certain information with us. This privacy policy explains what information we collect, why we collect it, how we use it, and what rights you have. Please read this policy carefully, as it covers important matters regarding the protection of your personal information.

1 Definitions & Scope

In this privacy policy, "we", "our", and "li789" refer to the li789 platform and its operating entity. "User", "you", or "your" refers to any person who visits the li789 website, opens an account, or uses any of its services.

This policy applies to the li789 main website and all related services. Third-party websites or services — such as payment gateways — have their own privacy policies, and li789 is not responsible for those.

2 What Information We Collect

li789 may collect information from you in various ways. This information falls into two main categories:

2.1 Information You Provide Directly

When you register an account on li789, log in, or contact customer support, you may directly provide the following information:

• Full name and contact details (email address, mobile number)
• Date of birth (for age verification purposes — minimum 21 years)
• National ID card or passport details (for identity verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account number — via secure channels)
• Details of messages and complaints sent to customer support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Session cookies and log files
• Activity data on the platform — which games you played, when you logged in, transaction history
• Source of your visit to the website (referral URL)

3 Purpose of Using Your Information

li789 uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To keep gaming, betting, and payment services running.
• Identity & Age Verification: To ensure services are provided only to individuals aged 21 and over.
• Financial Transaction Processing: To securely carry out deposits and withdrawals.
• Customer Support: To provide 24/7 support and resolve complaints.
• Security & Fraud Prevention: To detect unauthorized access and suspicious activity.
• Responsible Gaming: To identify gambling problems and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To analyze user experience and improve service quality.

4 Data Storage & Security

li789 treats the security of your information as its highest priority. We maintain industry-standard technical and administrative safeguards:

Please note, however, that complete security on the internet cannot be guaranteed. Keeping your account password confidential and not logging in from unfamiliar devices is your own responsibility.

5 Cookies & Tracking Technologies

li789 uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: These are necessary to keep login sessions active and ensure security.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Help improve service quality by reviewing platform usage.

You can disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.

6 Sharing Information with Third Parties

li789 never sells or rents your personal information. However, information may be shared with third parties in certain specific situations:

• Payment Processors: To complete transactions with bKash, Nagad, Rocket, Upay, and associated banks.
• Service Providers: Trusted partners providing IT, security, and customer support services — who operate under strict confidentiality agreements.
• Legal Authorities: When required to comply with a legal directive, court order, or government regulation.
• Fraud Prevention: With relevant authorities to assist in investigations into financial crime or money laundering.

Outside of these situations, we do not disclose your information to third parties without your consent.

7 Data Retention Period

li789 retains your personal information for as long as necessary:

• For active accounts — until the account is closed.
• For closed account data — for as long as required for legal obligations and dispute resolution.
• For financial transaction records — for the period specified under accounting and regulatory law.

Once the retention period ends, your information is securely deleted or anonymized.

8 Your Rights

As a li789 user, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request deletion of your information (within the limits of legal obligations).
• Right to Restrict Processing: In certain circumstances, you can request that the use of your information be limited.
• Right to Object: You can object to your information being used for marketing purposes.
• Data Portability: You can receive your information in a structured, common format.
• Right to Withdraw Consent: You can withdraw consent at any time from processing that is based on your consent.

To exercise these rights, please contact our support team. We will respond to your request as promptly as possible.

9 Protection of Minors

li789's services are for individuals aged 21 and over only. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10 International Data Transfers

For operational reasons, your information may be stored or processed outside Bangladesh. In such cases, li789 ensures that appropriate measures are in place to protect customer data and that the standards of this policy are upheld.

11 Changes to This Policy

li789 may update this privacy policy from time to time. If any significant changes are made, we will post a notice on the platform and/or inform you via your registered email. Continued use of the platform after any changes will be taken as your agreement to the updated policy.

The date of each update will be noted at the top of this page as "Last Updated".

12 Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the li789 customer support team. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

Support email: [email protected]

You can also get immediate assistance through live chat. We are committed to resolving your complaints or requests as promptly as possible.

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This privacy policy is written in Bengali and applies to the Bangladesh market. The Bengali version shall be considered authoritative for any interpretation. This policy should be read together with the li789 platform's terms and conditions and responsible gaming guidelines.